Our Clients give our Artists and Agents an average rating of {ave}%*

Every year we invite our clients to rate the service provided by our agents and the quality of our illustrators and animators, after a commission. We ask how likely they are to recommend IllustrationX and AnimationX to others.

Since we started asking, our clients have consistently given us an average rating of over 96%.* While we’re blushing a bit, we’re also delighted to know that we’re living up to our promise of caring professionalism. Our agents and artists put the very best of themselves into every single commission because we really care about the outcome for you.

We also listen carefully to the feedback of the very small number of clients who were not 100% satisfied, tweaking our approach, training and policies wherever necessary. We want every client to be happy.

But don’t take our word for it - check out some of the testimonials we receive from our clients (and artists) every week. Thank you to everyone who took part and contributed feedback.

* Source: IllustrationX, post-commission surveys.

Figures updated live: based on {total} respondents since March 2021.

{ave}% FIVE STAR RATING

The experience has been Perfect, in fact we are moving forward with the Illustrator. Karen the coordinator, was very helpful, patient and responsive, I would definitely recommend.

Bob Ramm, Topsys Popcorn

I absolutely love working with Nadia for all projects for my brand. Her artwork is fantastic and such a key part of my branding. It's always so exciting watching ideas become reality and I always love all the work that Nadia creates for my brand. I am always blown away by how quickly the process is, which is fantastic because I am usually working to a tight deadline. I am very grateful for such a great relationship with her and I am excited to continue working on lots of great, new, creative projects together! Working with Juliette at Illustration X is fantastic. We're a fairly new brand and working with artists is still all very new to us. Juliette makes it so easy and enjoyable. All of my questions are answered so quickly and nothing is too much trouble. I'm very grateful for the relationship we have built over the last few years and I am very excited for future projects.

Danielle Ashfield, Old Amersham Gin

This is the first time we've working with a creative agency for artwork. Working with Lauren and IllustrationX was a smooth process, and I appreciate that they handle the details so the artists can focus on what they do best. This was more of an investment than our typical freelance engagements, and it was 1000% worth it.

Sara Kablack, Janitza

Working with Illustration (USA) and Lauren gave me peace of mind that emails wouldn’t be overlooked and paperwork would be signed and returned to me in a timely manner. It provided an extra layer of efficient communication and transparency, which always helps to take pressure off commissioned projects.

Lyanne Nativdad, Billboard Magazine

Fantastic service - understanding and professional

Rob Scott, TLC Marketing

We had the first exhibition of the Nippon paint underground artworks in Beijing last week & the feedback was great from the audience. Thanks, we will have the same event in Guangzhou and Shanghai as well, we would love to invite you to be there if you are able.

Lily Jin, Saatchi & Saatchi Shanghai

I find working with IllustrationX and AnimationX very easy and the agenting team supply a very quick & professional service. They represent a large selection of good quality illustrators with a wide selection of styles. The website is easy to use & search. I enjoy being kept up to date with their promotional emails & Scrapbook notebooks which give me a sense of the illustrator's personality and help me gauge if they are the right person for a particular project.

Steve Marking - Art Director, Orion Publishing Group UK

I've had the pleasure of working with Karen Kaller and am always pleased with her response time and advocacy for both the client and the illustrator. I highly recommend her!

Lauraine Gustafson, Classical Academic Press

IllustrationX and AnimationX have a really great range of talent, the website is simple and it’s easy to find exactly what I’m looking for and they are always a pleasure to work with.

Trine Johnson - Producer, Red Bee Media

The Agency was great. Super helpful and great with suggesting artists.

Paul Martinez, Travel + Leisure Magazine

Working with Lauren and the IllustrationX agency ran very smoothly. Responses to any questions were given in a timely manner which was very helpful during deadline driven project.

Farjana Yasmin, Penguin Random House

IllustrationX was professional and timely with communication and paperwork to keep the project moving forward. They listened to our needs and worked with us to make sure our partnership was smooth and clear for each person involved. Invoicing was clear and arrived as expected. Aside from the business aspect, Lauren was passionate about the project and it was clear that she wanted it to succeed.

Jeremy Albert, Trendy Minds

This is a great step forward in Barnardos. The feedback has been so positive, from parents, from staff. We could not have done it without your gorgeous work and illustrations. They add the fun, the vibrancy and we just want to thank you from the bottom of our hearts

Alicia, Jan and the Barnardos Whãnau, Barnardos NZ

Andreas and yourself were a dream to work with, and all of the artwork exceeded our expectations. I look forward to working with you again soon!

Jess Williams - Art Director, AGInteractive

Very glad I found you guys!

Ed Davis, The Wedgewood Press

Stacey is a perfect communicator and is always on top of any issue that we may have.

Chris Beelitz, Edwin & Chris - Germany & Australia

Lauren at IllustrationX was wonderful to work with. She responded right away upon my initial communication with one of their illustrators, and quickly worked to set up the contract and make sure all was on track for the project.

Maury Botton, The New Press

“This experience working with Karen Kaller and Juliette Toma has been amazing. The attention to detail, partnership and promptness is beyond my expectations.”

Juan Lopez, Dave’s Hot Chicken

We are all so so happy with Matthew’s work, it’s one of my favourite covers I’ve worked on in my career so far! Matthew was an absolute delight to work with. Speedy, efficient, patient and just super talented. He met the brief perfectly and brought his own twist to it which only made it better. I’ve only had positive experiences working with Juliette and the agency IllustrationX, you have a great scope of artists and talent which I am sure I will use again in the future!

Sophie McDonnell, Bonnier Books

I've known IllustrationX and AnimationX for many years now and have always found them to be highly professional and passionate about delivering the best possible results, both from a creative and cost point of view. Each of the different agents that I've met are simply delightful, keen to help and to get the best out of their illustrators ensuring they deliver on brief and on time, every time. The range of illustrators/artists they represent are the best in their field, and IllustrationX and AnimationX pride themselves on the wide variety of styles on offer. I find the website particularly useful when searching for just the right person and style to present on to my clients. Knowing that a can trust IllustrationX and AnimationX to support me in what I need while ensuring that their artists are treated fairly and encouraged to do their best work time and again, makes it very easy to recommend them as the best illustration agency around. Great people, great artist, great results.

Ian Lanksbury - Design Director, Radley Yeldar London

Thanks guys...you’ve got a great range of Illustrators and they’re backed up by your friendly and efficient team....always a pleasure to work with.

Simon Williams MD & Creative Director, Feast Creative Ltd - London

Well organised, friendly team committed to working together, very impressed and with the results and hardwork and creativity.

Jennifer Shakes, Jennifer Shakes

I've hired four different artists from the excellent group of illustrators that IllustrationX and AnimationX represents, and have had great results each time. The jobs always go smoothly. There is a great range of artists and styles here. When searching for the right talent for an assignment, this is one of my "go-to" sites to check out. I plan on using my favorite artists again and also look forward to trying new artists in the group.

Kelley Cunningham , Art Director, Highlights High Five

Great company and excellent talent

David Plafchan, Papa & Barkley

We love working with Karen and every illustator who creates beautiful work for us!

Tad Barker, Meredith Operations Corporation DBA The Foundry

We absolutely love IllustrationX. There's an artist for every conceivable project, and they're all amazing at what they do. We've never been let down by anyone on their roster. I couldn't recommend this agency enough for the easy commissioning process, excellent communication, and of course the terrific work of their artists.

Ryan Rich, Cape Fear Publishing

Thank you so much for an amazing job. I hope to work with you again on another illustration in the future.

Benjamin MacDonald, Flare Magazine

Karen is amazing

Stephen Jackson, Moosylvania Marketing

The agents at IllustrationX and AnimationX were an absolute delight to work with. Stacey was quick to respond and flexible with deadlines and budget restrictions. Definitely one of my first stops when looking to assign an illustration project!

Sara D'Eugenio - Associate Art Director, Seattle Met

IllustrationX makes it easy. I had never worked with an agency before and they helped me pick an option that perfectly suited my needs.

Jake Prince, Elevos

Fantastic service and illustration! A+ Thank you.

Christian Lickfett, Allergy Cosmos Ltd

Responsive, professional and reliable! Not to mention incredibly talented artists.

Penny Benatovich, Viewpoint Creative

Working with Liam has been an absolute pleasure. From briefing to final execution, everything went smoothly and we are extremely pleased with the results.

Alessandro Perottoni - Senior Brand Manager, Sipsmith London

100% reliable, representing great artists. I'm very happy working with IllustrationX and every time I use another agency I instantly regret it. All the illustrators I've worked with have been very professional, hit deadlines and produced great work. If an illustrator is busy Juliette or Alice are great at recommending an alternative

Simon Freeborough, IPC Media

I love working with my rep Karen Kaller. I always feel that she will go out of her way to help me connect with the right illustrator for the job.

Gigi Ortwein, SagaCity Media

Incredible group to work with on every level. Absolutely recommend.

John Schoenfelder, NEOTEXT

Working with IllustrationX is always a plain-sailing experience. They have a wide-range of talent who are all very accommodating to our sometimes unusual requests. Friendly, helpful staff who really know their stuff.

Laura Grant-Evans, Langland

Love working with your agency. Each time it’s been a lovely and seamless experience.

Lidia Moore, Women's Wear Daily

Great communication and service.

Alex Mills, Alex Mills

We just received our May issue that Tony illustrated for us, and it's just FABULOUS! Getting rave reviews all around the office. Thank you so much! It will probably be my best cover ever & I have Tony to thank for that. I look forward to working with both IllustrationX and AnimationX & Tony again in the future

Regine M. Lombardo - Art Director, MM&M New York

Excellent service and outstanding illustrations

Sandra Marques, HAYMARKET Media Group

Nadia and Illustration X made the process of working with an illustrator seamless. From commissioning an illustrator, to checking in along the way, Nadia has made me feel supported throughout the process of getting illustrations ready for my Children’s Picture Book, ’Sophie Won’t Sleep’. Nadia is also a lovely human being, who has always been friendly and approachable throughout the process.

Danielle Camer

Working with you and your agency has been a great pleasure. You always answer super prompt and keep the process and communication under the control and I have felt your strong support in every step. Paperwork was prepared accurately and reliably.

Maris Vilu, Koor EU

It was a pleasure working with you & Bob! Keep in touch!

Igor Guinau - Creative Manager, Tommy Hilfiger

Our accounts person and JP the artist we selected were very professional and quickly remedied a problem with a file when it arose. Ultimately, my managers are very happy with the work and I think our magazine readers will find it inspirational too.

Ashley Schena, The Salvation Army National Corporation

A very talented, creative, timely group to work with. Awesome experience and great end results.

Nicole Breunig, Egg Innovations, LLC

The level of talent is amazing and working with Karen is always such a pleasure!

Marcella Accardi-Sanders, Meredith Operations Corporation DBA The Foundry

We have no hesitation in recommending this team of creative professionals to anyone seeking high calibre logo and design work. Nadia was so helpful and thorough right from the get go. She was also prompt with her replies and would always respond with a great attitude. In the end, my brother and I ended up with a logo that is even better than we ever imagined. Something we are excited and very proud of. Thank you Matthew, Nadia and IllustrationX!

Steve & John Pace, Gemma Joe's

With a fabulous selection of artists and a staff that is always on the ball, IllustrationX. makes my dreams come true every time.

Ryan Olbrysh, Art Director, Las Vegas Weekly

Lauren and IllustrationX are very easy to work with and make the process seamless. Absolutely no complaints. Communication and timelines were perfect.

Alex Tabrizi, Next Step Management

Vicky was wonderful to work with from start to finish. Not only is she talented and enthusiastic about her work, but she also has a great work ethic. She was very responsive throughout the process and was able to hit all of our deadlines while remaining attentive to detail. Highly recommended!

Daniel Gates, 62Above

IllustrationX has an illustrator for every job. The interaction between client, rep and artist is always easy and professional. My rep, Karen, has always gone above and beyond to help me whenever I bring a project to her.

Gigi Ortwein, SagaCity Media

It was great to work with you guys! Zero complaints. I thought all our transactions were seamless and straightforward. Everything was very organized and professional. I would recommend working with you and Juliette to any of my musician friends looking for the artwork!

Henry Hall, Henry Hall Music

Jac is always helpful and on hand for anything. (permission given)

Will Steele, Usborne Publishing Ltd

I’ve been using IllustrationX now for some years and Thilo Rothacker seems to have become my regular illustrator...Communication is always easy and straightforward, and I like to work with people with a little humour, as Thilo and Alice, from the agency has...I hope Alice, Thilo and I work together for many years to come.

Penny Newton, International Bar Association

I just wanted to thank you profusely for the great illustrations you have made for us in the December issue of Tatler. We are extremely happy and think they look fantastic

Emelie De Vitis, Moët & Chandon

Working with IllustrationX was easy and seamless. Lauren was quick to respond to any questions and made the process of our first time working with an illustrator super easy. Everything went swimmingly! The brief was answered quickly and professionally, the communication flowed fast and seamlessly, everything was done in a timely manner, and our expectations were exceeded.

Kaitlyn Bowen, Michigan Breastfeeding Network

I just wanted to say a big "Thank you" to you for your gorgeous newsletters! I just love them! This is finally a newsletter you don’t want to miss or just overlook! It is so nice to get some further information about the illustrators’ and how they work, what inspires them and so on. Such a nice "distraction" in daily business! =) I get to know many "new" artists I didn’t know or had in mind so far - and of course the free poster is just awesome!!!! This is so nice to get a free "sample" of some wonderful illustrations. I found a place at home for one or the other, or they just decorate my office a little bit

Magdalena Ignatowski - Art Buyer, Ogilvy One Frankfurt

Working with Lauren was very seamless. She replied very quickly, which was helpful and reassuring while working with my tight deadline. Her efficiency certainly exceeded my expectations.

Cece Pascual, The Washington Post

Many thanks and I'm so happy to work with you, guys. Very proud about this work. Big x for all.

Christiano Neves, JWT

We work with Stacey Endress and she is fabulous! She understands our needs, always speedy in reply and a great communicator between us and your artists.

Ceci Butler, Design House Greetings, Inc.

Thanks, team IllustrationX for a terrific evening at Scrapbook Live - a great way to get a sense of the agency and what it's about. The dynamism of the agents and the diversity of the art was very apparent. I've always liked the fact that IllustrationX represents a select list of artists whose styles are very broad. This was well showcased. It was a pleasure to meet some of your artists too. To know that the individuals you represent are so energetic, professional and personable really is a huge draw when thinking of commissioning. Above all, we took away a great sense of energy, openness and optimism from artists & agents. Great feelings to have at the moment.

Emily Lamm, Walker Books

Very easy communication, delighted with the final illustration and all the updates along the way!

Sam Scarpa

Illustration X and Karen Kaller have been wonderful to work with. It is such a pleasure to feel like we are a team, and that's how it has been. We love working with you.

Karla.Olson, patagonia.com

I am very impressed with my dealings with Stacey Endress, particularly; she is always very responsive, understanding and flexible -- a great asset to your organization! Very efficient wonderful to deal with! Great team!

Anon Art Buyer, USA Ad Agency

We love the illustrations, thank you so much! I really appreciate you working with us on our crazy deadline and our budget.

Amanda Kelley, SmartPak

Lauren and the team at Illustration X are at the top of my go to list. I can present Lauren with the slimmest of concepts or ideas and she seems to be able to pinpoint the exact artistic solve for each one. Always quick to respond and efficient with information, I always enjoying working with Lauren and commissioning any of their artists. Illustration X has a roster of professional yet creative artists who are always the right fit for our projects.

Tom Hood, Callisto Media

I wanted to email you both together now the illustrations are done and I've sent the book to print just to say thank you! It was lovely working with you both and made the commissioning process so straightforward. And of course, we're all thrilled with the illustrations and can't wait to see them in the final book. They really are wonderful pieces. (I don't know if you get inundated with such things, but do let me know if you'd like a copy of the book and

Kiera Jamison, Icon Books

Excellent professional, very helpful and his work is very good. It will undoubtedly surprise your expectations

Alessandro Ricci , Wonder Burger

We have used IllustrationX on multiple occasions and every time we are extremely pleased with the quality of work. We also appreciate the cooperation and collaboration with the artist.

Tom Perry, Marietta College

Bob and Jac were amazing during the whole process. The illustrations came out exactly as we expected. Everything went really smooth and quick. Thank you very much!

Carla Santos, Core Creative Ltd

We loved the quick response and service from the team and both we and the client are delighted with Mike Hall’s work! We’ll definitely be back for future projects, I’m sure.

Sarah Topley - Account Director, Embrace

Quincy was absolutely amazing! Everyone loved his work and he was so easy to work with. He's a very cool artist and an even cooler person -- would 100% recommend him for any events. Karen from Illustration X made the process even easier!

Irina Goncharuk, Inworld

Thanks for the illustrations for our project. Both our client and ourselves like them very much. The working process has been very smooth and all achieved within our budget. And special thanks to IllustrationX who, through this project, has demonstrated Illustrationx and AnimationX unique capability of bridging up Chinese creativity with Western interpretation and execution

Liza Law, JWT Shanghai